We ship only within the United States. Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out (You will get a shipping confirmation in your email the day it's been shipped). Please be patient, we're a very small operation.
FREQUENTLY ASKED QUESTIONS
Can I get a refund for what I just ordered?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.
I put an old / wrong address while I was checking out, anyway you can update it with the right one?
if you wish to change it please email us immediately. We cannot reship orders once they are sent out.
I accidently ordered the wrong size, can you change for another?
No, please make sure you look at your order CAREFULLY before checking out, we are not responsibile for your mistake.
I just got my order in but I was sent the wrong size / order, can you exchange it?
Yes, if you got the wrong size please send it back and email info@strayrats.com with your transaction ID or email used with the order and we will send you the right one.
When do you guys restock the webstore?
Restocks may or may not happen with certain items. Any notification of a restock will be posted on the twitter page.
I live outside the United States, how can I make an order?
Unfortuantely we do not ship internationally, everything in the webstore is shipped domestic in the United States.
Webstore is now closed, we will reopen for Spring / Summer part 1 in May.
